Howto: Reset a Helio Ocean
I am about to sell my Helio Ocean and I wanted to remove all of my personal information from it before I handed it over to a stranger with all my friends’ and family’s phone numbers stored in it.
Please use these instructions at your own risk; they worked for me but I am making NO guarantees they’ll work for you.
There were two types of data that I felt needed to be removed: my cell number and personal contacts.
Make sure to complete this instruction in the order laid out below. You can NOT remove your cell number then remove your contacts; you must remove the contacts first.
How to soft reset the Helio Ocean:
- From the main menu select “Customize”
- Then select “Settings”
- Then select “Device”
- Then select “Default Reset”
- When you see the “Enter Lock Code” field enter four zeros
- Click “OK”
The device should restart itself.
The second step is to remove your cell phone number from the device.
How to remove your cell phone number from the Ocean:
- From the main screen enter ##435#46#636# you should be directed to a menu with 3 options
- Select “Edit”
- Delete your cell number
- Enter in ten zeros
- Click “OK”
- Then select “Done”
The device should restart itself and it should then display the activation screen after it restarts.
Tags: Helio, Helio Ocean, Howto