Resume

SUMMARY

Proven digital product management professional with the skills and ability to lead cross-functional teams. Extensive online and mobile experience in display advertising and eCommerce products. Driven professional known for his technical acumen, problem­ solving skills and quality results.

PROFESSIONAL EXPERIENCE

2013 – PRESENT | AT&T SERVICES, INC.

Lead Product Manager – myAT&T Mobile

  • Led a large cross-functional team responsible for defining, developing, and delivering the mobile user experience for consumers to manage their AT&T services online
  • Executed on a mobile product strategy that consisted of a complete replacement of the mobile platform
  • Delivered key contributions that led to the company achieving higher customer satisfaction, willingness to recommend, and task accomplishment

2010 – 2013 | COX MEDIA GROUP DIGITAL TECHNOLOGY

Lead Product Manager

  • Mentored and assisted other product managers with developing product strategies and plans
  • Responsible for the product and project management of large portions of a content management system that supports 86 radio stations, 11 TV stations and 4 metro newspapers’ web sites
  • Defined product plans and roadmaps for Site Search, Image Management, Blogging, User Generated Content, Breaking News and Location Based Data
  • Managed vendor selection, implementation, and relationships
  • Product owner and leader of a team made up of software developers, UI developers, UX designers, and QA engineers in a Kanban agile development environment

2007 – 2010 | NETWORK COMMUNICATIONS, INC.

Digital Product Manager

  • Responsible for defining product strategy, feature requirements, wireframes, and designs
  • Helped formulate & implement strategic initiatives that moved NCI Interactive into the top ten web properties (from #23), in the real estate vertical, according to comScore
  • Implemented an SEO strategy that resulted in a savings of $900K in SEM spending while also achieving higher site traffic (120% increase in web site traffic year-over-year ) and lead conversion

2000 – 2007 | EARTHLINK, INC.

2004 – 2007 | Product Manager

  • Defined product and led the team that built EarthLink’s social bookmarking application, myFavorites
  • Managed EarthLink’s first RSS reader web application, Reader
  • Designed new platform that supported 150 portal co-brands; co-brands account for 50% of all EarthLink Start Page users
  • Achieved 28% increase in Travel channel revenue; obtained in a contract renegotiation
  • Achieved 300% increase in ad impressions in the Games channel via product redesign

2003 – 2004 | Content Manager

  • Oversaw all work on the EarthLink Start Page content management system, including implementation, system updates, user access rights, and change request approvals

2002 – 2003 | Portal Producer

  • Responsible for project management of new product development efforts that included clarifying product requirements, setting project schedules, and leading project teams

2000 – 2002 | Product Development Coordinator

EDUCATION

California State University – Fresno, CA

B.S. Biological Science

Art Institute of Atlanta – Atlanta, GA

Web Design / Development

  • Gained an in depth understanding of and the ability to communicate the principles of design & web standards
  • Obtained an advanced knowledge of Adobe Photoshop
  • Cultivated a thorough understanding of UI/UX design principles
  • Achieved a high proficiency with HTML & CSS through hands-on projects

RELATED TRAINING / CERTIFICATIONS

  • Certified Product Owner & Scrum Master (Scrum Alliance)
  • Project Management Professional (PMP) Certification Course Completed
  • Finance and Accounting for Non-financial Managers (GA Tech, School of Business)
  • Adobe Site Catalyst Power User & Dashboard Creation Training
  • Developing Successful Project Requirements (Glenridge Consulting Group)

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