Resume
SUMMARY
Proven digital product management professional with the skills and ability to lead cross-functional teams. Extensive online and mobile experience in display advertising and eCommerce products. Driven professional known for his technical acumen, problem solving skills and quality results.
PROFESSIONAL EXPERIENCE
2013 – PRESENT | AT&T SERVICES, INC.
Lead Product Manager – myAT&T Mobile
- Led a large cross-functional team responsible for defining, developing, and delivering the mobile user experience for consumers to manage their AT&T services online
- Executed on a mobile product strategy that consisted of a complete replacement of the mobile platform
- Delivered key contributions that led to the company achieving higher customer satisfaction, willingness to recommend, and task accomplishment
2010 – 2013 | COX MEDIA GROUP DIGITAL TECHNOLOGY
Lead Product Manager
- Mentored and assisted other product managers with developing product strategies and plans
- Responsible for the product and project management of large portions of a content management system that supports 86 radio stations, 11 TV stations and 4 metro newspapers’ web sites
- Defined product plans and roadmaps for Site Search, Image Management, Blogging, User Generated Content, Breaking News and Location Based Data
- Managed vendor selection, implementation, and relationships
- Product owner and leader of a team made up of software developers, UI developers, UX designers, and QA engineers in a Kanban agile development environment
2007 – 2010 | NETWORK COMMUNICATIONS, INC.
Digital Product Manager
- Responsible for defining product strategy, feature requirements, wireframes, and designs
- Helped formulate & implement strategic initiatives that moved NCI Interactive into the top ten web properties (from #23), in the real estate vertical, according to comScore
- Implemented an SEO strategy that resulted in a savings of $900K in SEM spending while also achieving higher site traffic (120% increase in web site traffic year-over-year ) and lead conversion
2000 – 2007 | EARTHLINK, INC.
2004 – 2007 | Product Manager
- Defined product and led the team that built EarthLink’s social bookmarking application, myFavorites
- Managed EarthLink’s first RSS reader web application, Reader
- Designed new platform that supported 150 portal co-brands; co-brands account for 50% of all EarthLink Start Page users
- Achieved 28% increase in Travel channel revenue; obtained in a contract renegotiation
- Achieved 300% increase in ad impressions in the Games channel via product redesign
2003 – 2004 | Content Manager
- Oversaw all work on the EarthLink Start Page content management system, including implementation, system updates, user access rights, and change request approvals
2002 – 2003 | Portal Producer
- Responsible for project management of new product development efforts that included clarifying product requirements, setting project schedules, and leading project teams
2000 – 2002 | Product Development Coordinator
EDUCATION
California State University – Fresno, CA
B.S. Biological Science
Art Institute of Atlanta – Atlanta, GA
Web Design / Development
- Gained an in depth understanding of and the ability to communicate the principles of design & web standards
- Obtained an advanced knowledge of Adobe Photoshop
- Cultivated a thorough understanding of UI/UX design principles
- Achieved a high proficiency with HTML & CSS through hands-on projects
RELATED TRAINING / CERTIFICATIONS
- Certified Product Owner & Scrum Master (Scrum Alliance)
- Project Management Professional (PMP) Certification Course Completed
- Finance and Accounting for Non-financial Managers (GA Tech, School of Business)
- Adobe Site Catalyst Power User & Dashboard Creation Training
- Developing Successful Project Requirements (Glenridge Consulting Group)
